Frequently Asked Questions (FAQs)

Welcome to the FAQ page! Here, we’ve compiled answers to some of the most common questions about my services as an Online Business Manager (OBM). If you don’t see your question here, feel free to reach out via my Contact Page.

General

  • An OBM is a professional who helps manage the operations, team, and strategy of your business. I oversee daily operations, implement systems, and streamline workflows so you can focus on growing your business.

  • If you're overwhelmed by the day-to-day operations, struggling to scale, or feeling like you’re constantly putting out fires, an OBM can help by taking on the behind-the-scenes tasks and creating a roadmap for efficiency and success.

  • I specialize in supporting small businesses, solopreneurs, and startups in a variety of industries. Whether you're just starting out or scaling your operations, I provide tailored solutions to meet your needs.

Processes

  • It’s simple! Schedule a free consultation through my Contact Us Page. We’ll discuss your goals, challenges, and how I can support your business.

  • I use tools like email, google workspace (meets, google drive, chat, etc), and Zoom to keep communication seamless. For task management, I work with platforms like Asana or Trello, ensuring clear updates and organization.

  • I use detailed project plans, deadlines, and regular check-ins to ensure all tasks are completed efficiently and on schedule.

Pricing & Policies

  • My pricing varies based on the scope of work and services required. I offer retainer packages for ongoing support and custom quotes for project-based work. Contact me to discuss your needs and get a tailored estimate.

  • Please refer to my Refund & Cancellation Policy for detailed terms. Feel free to ask during our consultation if you have any specific concerns.

  • Yes! My retainer packages are designed to provide consistent support at a discounted rate compared to individual project pricing. Let’s talk about what works best for you.

Miscellaneous

  • No problem! During our consultation, I’ll help identify the areas where my support can have the most impact. Together, we’ll create a customized plan tailored to your business goals.

  • My personalized approach, attention to detail, and ability to balance both administrative and strategic needs make me a valuable partner in your business’s success. I’m not just a contractor—I’m committed to your growth.

  • Yes, I also offer premium services like travel planning, event coordination, and HR support. Check out my Services Page for more details on exclusive offerings.

Still Have Questions?

If you didn’t find the answer you were looking for, feel free to contact me directly at admin@lunaexecutivellc.com. I’d be happy to assist you!