Luna Executive Coordinating, LLC
Online Business Manager

Terms & Conditions

Effective Date: 05/01/2024

Last Updated: 12/162024

Welcome to Luna Executive Coordinating, LLC ("Company," "we," "us," or "our"). These Terms and Conditions govern your access and use of our website, lunaexecutivellc.com ("Website"), and the services we offer.

By accessing this Website or using our services, you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using our services.

Services Provided

  1. Luna Executive Coordinating, LLC provides a range of professional Online Business Management (OBM) and administrative services, including but not limited to:

    • Executive Administrative Support: Email management, data entry, reporting, and scheduling.

    • Website & Product Management: Website creation, updates, product listings, and maintenance.

    • Social Media Management & Marketing: Content creation, post scheduling, engagement, and analytics tracking.

    • Project Management: Oversight of projects, team coordination, research, and systems optimization.

    • Financial Tracking & Reporting: Expense monitoring, invoice management, and financial reporting.

    • Customer Service & Communication: Client follow-ups, vendor calls, and CRM support.

    • Premium Services: Personal assistant support (including travel planning), event planning & coordination, and HR/recruitment assistance.

  2. Payment and Fees

    • Rates: Payment for services is based on agreed-upon pricing during consultation. Rates may vary depending on the scope of work, business needs, and project size.

    • Invoicing: Clients will be invoiced on a bi-weekly or monthly basis, as outlined in your service agreement.

    • Late Fees: Payments overdue by 14 days will incur a late fee of 5% of the total invoice.

    • Refunds: Due to the customized nature of services, no refunds are offered once work has commenced.

  3. Client Responsibilities

    • To ensure services are delivered effectively, clients agree to:

      1. Provide all necessary access, information, and materials required to complete the work.

      2. Communicate changes or project updates promptly.

      3. Respect the agreed timelines and payment terms.

    • Failure to meet these responsibilities may delay project completion or result in service suspension.

  4. Intellectual Property

    • Ownership: All materials, content, or deliverables created as part of the services belong to the client after payment has been received in full.

    • Company Materials: Tools, templates, or systems developed by Luna Executive Coordinating, LLC remain our intellectual property and cannot be resold or distributed without written consent.

  5. Confidentiality

    • We agree to maintain strict confidentiality regarding all client information, including business processes, financials, and sensitive materials. Both parties agree to:

      1. Use confidential information solely for the purpose of service delivery.

      2. Not disclose or share confidential materials with third parties without permission.

  6. Termination of Services

    • Either party may terminate services by providing 14 days’ written notice.

    • Upon termination, the client agrees to pay for all work completed up to the termination date.

  7. Disclaimer of Warranties

    • Services provided by Luna Executive Coordinating, LLC are delivered "as is." We do not guarantee specific results or outcomes from our services.

  8. Limitation of Liability

    • Luna Executive Coordinating, LLC will not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including:

      1. Delays caused by unforeseen circumstances.

      2. Loss of profits, data, or business opportunities.

  9. Governing Law

    • These Terms and Conditions are governed by the laws of the State of Wyoming. Any disputes arising under or related to these terms will be resolved in the courts located in Cheyenne, WY.

  10. Changes to Terms

    • We may update these Terms and Conditions from time to time. Clients will be notified of changes, and continued use of our services constitutes acceptance of the updated terms.

  11. Contact Us

    • If you have any questions or concerns about these Terms and Conditions, please contact us:

Luna Executive Coordinating, LLC

📧 admin@lunaexecutivellc.com

🌐 lunaexecutivellc.com